Refund policy

At Veylors, we want you to have a positive shopping experience. This policy explains when and how you can request a return or refund.

Return Period

You may request a return within 7 days of receiving your order.

To request a return, please contact us within 7 days of delivery and provide your order number and details of the issue.

Eligible Returns

To be eligible for a return:

• The product must be unused and in its original condition.
• The product should be returned with its original packaging, where applicable.
• Proof of purchase or order details may be required.
• The product must not have been damaged due to misuse, improper handling, or normal wear and tear.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at chaitanyakharatmol@gmail.com.

Please provide your order number along with clear photographs or videos showing the issue.

After reviewing your request, Veylors may provide a replacement or refund, as applicable.

Return Shipping

For eligible returns due to a change of mind, the customer is responsible for the return shipping cost.

If the product is damaged, defective, or incorrectly supplied by Veylors, we will provide an appropriate resolution and, where applicable, cover the return shipping cost.

Refunds

Once the returned product is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will generally be processed to the original payment method.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

Non-Returnable Products

Products specifically identified as non-returnable on the product page may not be eligible for return, subject to applicable law.

For return or refund questions, please contact:

Email: chaitanyakharatmol@gmail.com
Store: Veylors
Website: https://veyloras.in/